Privacy Policy

At Silk Dream, we take your privacy seriously. This policy explains what information we collect, how we use it, and how we keep it safe. By using silkdream.pk, you agree to the terms of this policy.

Information We Collect

When you visit our website or place an order, we may collect:

• Your name, phone number, and email address
• Shipping and billing address
• Device and browser information (for website improvement)

We do not store your full payment card details. All payments are handled securely through trusted third-party providers.

How We Use Your Information

We use your information to:

• Process and deliver your orders
• Send you order updates and confirmations
• Provide customer support
• Improve your shopping experience on our website
• Send you promotions and new arrivals (only if you have agreed to receive them)

Third-Party Sharing

Silk Dream does not sell, rent, or trade your personal information. We only share limited information with trusted service providers such as delivery companies and payment processors — solely to complete your order. All partners are bound by confidentiality.

Cookies

Our website uses cookies to remember your preferences, keep your cart active, and analyze website traffic. You can turn off cookies in your browser settings, although some website features may not work properly without them.

Data Security

We take all necessary steps to protect your personal information from unauthorized access or misuse. While no system is 100% secure, we continuously update our measures to keep your data safe.

Your Rights

You have the right to:

• Access your personal data we hold
• Request corrections or updates
• Ask us to delete your information
• Unsubscribe from promotional messages at any time

To make any of these requests, simply contact us and we will respond promptly.

Updates to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to check back occasionally.

Contact Us

If you have any questions about this privacy policy or how we handle your data, please reach out:

📧 Email: contact@silkdream.pk 📞 WhatsApp: +92 348 8694668 🌐 Website: silkdream.pk