Terms and conditions

Welcome to Silk Dream. By visiting or shopping on silkdream.pk, you agree to the terms and conditions listed below. Please read them carefully before placing an order.

Use of Our Website

Our website is for personal, non-commercial use only. You may not copy, reproduce, or misuse any content, images, logos, or product descriptions from this website without our written permission. All content on silkdream.pk is the property of Silk Dream.

Product Descriptions & Availability

We do our best to show accurate product images, colors, and descriptions. However, due to screen differences, the actual product color may slightly vary. All products are subject to availability and we reserve the right to update or remove items at any time.

Pricing & Payments

All prices on silkdream.pk are in Pakistani Rupees (PKR). We reserve the right to change prices at any time. We offer Cash on Delivery (COD) across Pakistan. Orders are confirmed once payment is successfully received or COD is verified.

Order Processing & Delivery

After placing your order, you will receive a confirmation message. Orders are usually processed within 1 to 2 business days. Delivery may take 3 to 7 working days depending on your location. We are not responsible for delays caused by courier services or circumstances beyond our control.

Returns & Exchanges

If you are not happy with your purchase, you may request a return or exchange within 7 days of receiving your order. Items must be unused, unwashed, and in original packaging. Damaged or wrong items must be reported within 48 hours of delivery with photo proof.

Cancellations

To cancel your order, please contact us as soon as possible. Orders that have already been dispatched cannot be cancelled.

Intellectual Property

All content on silkdream.pk — including text, images, logos, and product photos — belongs to Silk Dream. Unauthorized use of any content is strictly prohibited.

Limitation of Liability

Silk Dream is not responsible for any indirect or consequential damages resulting from the use of our website or products. We always strive to provide the best service possible, but we cannot guarantee the website will be available at all times without interruption.

Changes to These Terms

We may update these terms at any time. Changes take effect as soon as they are posted on this page. Continued use of our website means you accept the updated terms.

Governing Law

These terms are governed by the laws of Pakistan. Any disputes shall be handled under the jurisdiction of Pakistani law.

📧 Email: contact@silkdream.pk 📞 WhatsApp: +92 348 8694668

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